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FAQ
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What are your normal opening hours?Appointments are available from Tuesday to Friday, 10am to 6pm, UK time. All availability for each session is shown in the calendar when you book your session. For any queries, please contact us at hello@oraclecardgoddess.co.uk.
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Where are you located?The majority of offerings are available internationally via Zoom. The in person offerings and events are in Oxfordshire, UK.
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What payment methods do you accept?We accept various payment methods including credit/debit cards and PayPal. All payment options are available at checkout. For any issues with payment, please contact us at hello@oraclecardgoddess.co.uk.
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Can I get a gift voucher?Yes. Gift vouchers are available for purchase from our shop page. Simply select the voucher amount, decide if it will be sent to you or to the recipient, then add it to your basket and proceed to checkout.
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Do you offer any free resources?Yes, we offer a range of free resources including blog articles, a limited-series podcast and free meditations. Visit our Goodies page for more information.
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Are one-to-one sessions available in person or online?Most sessions are conducted via Zoom. However, some sessions can be organised in person in Oxfordshire, UK on request. Angelic Reiki is always available as an in person or online offering. Contact me if you would like an in person session for any other session.
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What is the duration of a one-to-one session?You can choose to book a one-to-one session for 60/90/120 minutes depending on your budget and availability. All options are visible on the booking home page:
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Can I re-schedule my one-to-one session?Yes, you can reschedule your one-to-one session up to 24 hours before the scheduled time. Please use the rescheduling option in your booking confirmation email or contact me at hello@oraclecardgoddess.co.uk.
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What is the age limit for your one-to-one sessions?All sessions are for ages 18+ unless a specific exception has been made. If you have any questions about age restrictions, please contact us at hello@oraclecardgoddess.co.uk.
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How do I book an event?You can see a full list of upcoming events on the events page. Follow the link provided to book yourself using the online booking system. If you need assistance, please contact us through the contact page or email us at hello@oraclecardgoddess.co.uk. For immediate assistance, you can also call us at the number provided on the contact page.
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Are your events online or in person?We host both online and in person events. Please see the events page for all upcoming events.
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Are the events recorded?Only the Group Akashic clearing session is recorded. If you have attended the live session, an audio file (not video) is sent out to you the following day. Recordings of previous Group Akashic clearing sessions are all available to purchase in the shop.
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How can I stay updated on upcoming events?You can stay updated on upcoming events by subscribing to our newsletter at the bottom of the website, following us on Facebook or Instagram @oraclecardgoddess, or regularly checking our events page.
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What is the age limit for your events?All sessions and events are for ages 18+ unless a specific exception has been made.
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What is the refund policy for events?There are no refunds for ticketed events, however, you are able to transfer your ticket to another person. Simply let us know the new name and we will amend our records. For any assistance, please contact us at hello@oraclecardgoddess.co.uk.
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